Careers At BSS

Real Work. Real Participants. Real Support.

If you're the kind of support worker who wants to do this job properly — with training, backup, and participants you actually get to know — we'd love to hear from you.

Why BSS

A Different Kind Of Support Work

Disability support is hard work. Done badly, it burns people out, bounces participants between unfamiliar staff, and ends in provider breakdown. We've seen it — and we run BSS to avoid it.

Our staff get consistent rosters, proper training, behaviour support plans they actually read before shift, and managers who pick up the phone. We take complex work seriously — which means we take our team seriously.

If you're new to the sector, we'll train you. If you're experienced and tired of providers that cut corners, come talk to us.

BSS team at work
What We Offer

The BSS Package

📅

Consistent Rosters

Regular shifts with participants you know. High-intensity participants get familiar faces — rostered deliberately, not shuffled.

🎓

Real Training

First aid, medication administration, manual handling, behaviour support, NDIS Code of Conduct — plus role-specific training for complex supports.

📞

Managers Who Answer

On-call support that actually picks up. You're never alone on shift — incidents get a response, questions get an answer.

📈

Growth & Progression

Support workers move into team leader, clinical, and management roles. We promote from within when we can.

🤝

Team Culture

Regular team meetings. Shift handovers that work. A staff group that backs each other up and knows the participants.

💜

Work That Matters

We support participants other providers turn away. The work is meaningful because the participants are real, the outcomes are visible, and the stakes are high.

Who We Hire

Roles We Hire For

We recruit year-round across support worker and leadership roles. Even if there's no specific opening listed, send an Expression of Interest — we keep every application on file.

Support Workers (Casual & Part-Time)

1:1 community access, group programs, in-home support. Entry-level welcome with the right attitude.

Most common role · Multiple openings per quarter

High Intensity Support Workers

For our complex supports team. Experience working with behaviours of concern, restrictive practices, or high medical needs.

Experienced only · Ongoing recruitment

Team Leaders & Senior Support

Leading small teams, mentoring new staff, running group programs. Internal promotion preferred.

Internal first · Occasional external

STA / Respite Staff (Sleepover & Active)

Overnight and weekend respite at Gleno Court (from mid-2026) and in-home arrangements.

Recruiting ahead of mid-2026 launch

Requirements

What You'll Need

  • ✓ NDIS Worker Screening Check
  • ✓ Working With Children Check
  • ✓ First Aid & CPR (we can help arrange)
  • ✓ NDIS Worker Orientation Module
  • ✓ Victorian Driver's Licence
  • ✓ Reliable vehicle (preferred, not essential)
  • ✓ Cert III / IV in Individual Support (preferred)
  • ✓ Willingness to do training we don't already expect

Don't tick every box? Apply anyway. Attitude and fit matter more than a perfect checklist.

Apply

Expression Of Interest

Tell us a bit about yourself. We read every application, and we'll get back to you even if the timing isn't right now — your details stay on file.

Prefer to send a resume directly? Email Chris@ballaratss.com.au.

Know Someone Who'd Be Great Here?

We hire through word of mouth as much as anywhere. If you know a support worker who'd suit BSS, send them our way — or send us theirs.

Refer A Worker Call 0411 963 244