Specialist Support. Genuinely Delivered.
Ballarat Support Services is an NDIS-registered provider across Ballarat, specialising in complex supports and behaviours of concern — delivered by trained, consistent staff who stay long enough to know every participant.
Built For Complex Support Needs
Many of our participants have high-intensity support needs — behaviours of concern, complex medication regimes, active behaviour support plans, restrictive practice authorisations. Supporting them well takes training, consistent staff, structured environments, and the systems to back it up. That's what BSS is built for.
Purpose-built for specialist supports
Our La Trobe Street hub is a structured, professional environment designed from the ground up for participants who need more — consistent staffing, documented behaviour support plans, active risk management, 2:1 supports where needed.
- ✓ Behaviour support plan implementation
- ✓ 2:1 supports where needed
- ✓ Restrictive practice management
- ✓ Daily handover & shift documentation
901b La Trobe Street, Delacombe VIC
How We Support You
From specialist complex supports to 1:1 community access and group programs — tailored to each participant's goals and NDIS plan.
1:1 Community Access
Individualised support to get out, build skills, and participate in the community — the gym, social groups, appointments, independent travel.
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Group Programs
Structured group activities from our La Trobe Street hub and out in the community. Social connection, life skills, and shared experiences. No out-of-pocket costs.
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High Intensity & Complex Supports
Specialist support for participants with behaviours of concern, high medical needs, or complex care — delivered by trained staff in controlled environments.
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Transport
Door-to-door transport to BSS services, community activities, and appointments. Fleet vehicles, pre-start inspections, trained support workers.
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Short-Term Accommodation & Respite
Overnight and short-stay respite at our Gleno Court facility (opening mid-2026) and through in-home arrangements. A break for families, quality support for participants.
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Daily Living & Capacity Building
Support with daily routines and skill development toward independence — cooking, budgeting, personal care, travel training, community navigation.
Learn More →Why Families Choose BSS
Specialist In Complex Supports
Behaviours of concern, high medical needs, restrictive practices — we have the training, environments, and systems to support participants who need more.
No Out-of-Pocket Costs
All group activities, respite programs, and holiday trips are fully NDIS-funded. No invoices, no surprises, no family co-payments.
Consistent Staff
Familiar faces rostered deliberately — not random casuals. Participants with complex needs get the same workers who know their routines, triggers, and goals.
Family-Run, Locally Rooted
Director-led and Ballarat-based. Our staff live in the same community as the participants they support — and it shows.
Find Us Across Ballarat
Purpose-built spaces for connection, growth, and specialist support.
Head Office & High Intensity Hub
Purpose-built environment for complex supports, day programs, and centre-based group activities.
Gleno Court
Dedicated Day Program and Short-Term Accommodation respite space — expanding BSS's capacity in Ballarat.
Community & In-Home
Support delivered across Ballarat and surrounding areas — participants' homes, community venues, local groups and programs.
Reviews From Our Community
Real reviews from Google — families, participants, and professionals who work with BSS.
See What We've Been Up To
Day program adventures, weekend outings, holiday escapes — a glimpse of life at BSS.
Ready To Talk?
Whether you're a participant, a family member, or a support coordinator making a referral — we'd love to hear from you.