901b La Trobe Street, Delacombe

Welcome to the
La Trobe Hub.

Our purpose-built centre and the home of everything BSS, the day program, group activities, complex supports and our whole team, from support workers to the director, under the one roof.

The Ballarat Support Services building on La Trobe Street

One building, built around the people in it.

The hub is for everyone we support. Mainstream group programs run here every weekday, and the same building is a safe, purpose-built base for participants with complex needs, including the people who've been turned away everywhere else because they're seen as too complex, or too dangerous. We built this place so they'd have somewhere to go.

It's also a drop-in home base. All our participants are free to drop in with their support workers whenever they like, for a cuppa, a catch-up, a familiar face. And because every part of BSS runs out of this one building, support workers, office staff and the director included, there's always someone here who knows them.

We want walking in to feel like coming home, one big family.

Zone one

Shared by everyone

The mainstream heart of the hub, where group programs run, lunches are shared, and drop-ins land for a cuppa.

Large communal dining table and accessible kitchen
The heart of the hub

Kitchen, dining & living

At the centre of the hub is a four-metre dining table where most of the day happens: group games, big conversations, craft and shared lunches. One table the whole group can sit around, backed by a fully accessible kitchen that's used for group cooking programs and one-on-one skill building alike.

Cinema room with tiered leather recliners and movie posters
Friday favourite

The cinema room

Tiered recliners, a big screen and movie posters on the walls. Movie sessions are a weekly fixture here, and for participants who find public cinemas overwhelming, it's the same experience with the volume, the lighting and the crowd all within our control.

Art and activities room with a large table and craft storage
Make something

Art & activities studio

A dedicated space for painting, craft and structured group activities, with the drawers kept stocked. Participants' artwork goes straight up on the wall, and a walk through will show you whose gallery this really is.

Zone two · the robust wing

A room that's theirs for the day

Built to SDA robust design standards, the wing sits apart from the main group spaces, separate but never secluded. Each of our complex participants has a room allocated to them for the day, big enough to share with friends, theirs to fill with company or to keep to themselves when the day calls for quiet.

The wing is a pathway, not a destination. As skills grow and behaviour support strategies take hold, participants move out into the shared spaces at their own pace. We support up to six participants a day in the robust wing, so places are limited.

Robust area common lounge with leather couches, TV and kitchenette
The wing's own common area, with couches, TV, kitchen and a shared table, so the whole day can happen here when it needs to.
Robust area kitchenette and communal dining table
The wing's kitchen and table, meals and activities together, inside the area.
Robust area room with large couch, board games and book shelves
Deep couches, board games and books, with room to host friends or to wind down alone.
Calm robust area lounge with soft seating
Low-stimulation lounge spaces, kept deliberately calm.
Quiet robust area lounge with soft pink couch
Every room set up around the participant it belongs to that day.
Zone three · upstairs

Room for everyone

The upstairs rooms are home to our after-school program and school-holiday supports, and through the week they get plenty of use from participants of all ages.

Gaming room with racing simulator, TV and computer desk
Player one

The gaming room

Consoles, a racing simulator and space to play together or alone. For a lot of participants this is where connection starts, a shared game is often the easiest first conversation.

Program room decorated with Stitch artwork, TV and couch
Made for younger crews

Program rooms

Bright, themed rooms with their own TVs and activities, sized for the smaller groups and shorter sessions that school-aged participants do best with.

Upstairs lounge with couches
Smaller groups, less pressure

The upstairs lounge

This space is for participants who work best in smaller groups: craft sessions, board games, and social inclusion without the pressure of a crowd.

Come and see it

Visits are by appointment

The hub is our participants' space first, so we keep visits planned and personal. Families, support coordinators and referrers are always welcome, call ahead and we'll walk you through in person.

The La Trobe Hub

901b La Trobe Street, Delacombe VIC 3356

0411 963 244